Privacy Policy

Fidelity is committed to maintaining your trust by safely storing personal information that we collect and use. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

If you have any questions about this policy, please email us HERE.

We gather and use information in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present relevant information to them.

What data do we gather?

  • Website usage data

  • Information you provide to us directly

  • Information we collect about your device(s), cookies, web beacons, and other internet technologies.

Specifically, we may use data:

  • For our own internal records

  • To improve the Products and Services we provide

  • To contact you in response to a specific enquiry

  • To customise the website for you

  • To send you promotional emails about Products, Services, Offers and other things we think might be relevant to you

Personal Information You Provide Us Directly

We collect various types of information and content that you provide us directly. For accessing our Services, you will be requested to provide your name, telephone number, email address, company or organisation name and details about your business activity. We also collect other content and information that you provide us directly, including information or documentation you submit or provide to us such as curriculum vitae, photography or press releases, content about your personal activity or business. We collect billing and payment information you provide when you access some of our Services or purchase Products and Services. We also collect information that you provide us when you participate in our surveys or events. If you do not provide us with the requested information, we may be unable to deliver you the Services in full.

To the extent that you disclose to us any personal information of another individual, we assume that you have obtained such individual’s consent for the disclosure of such personal information as well as the processing of the same in accordance with the terms of this Policy.

Cookies and how we use them

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How do we use cookies?

Our websites use Google Analytics and Google Tag Manager, a web analytics Services provided by Google, Inc. (“Google”). Google Analytics and Google Tag Manager use so-called “cookies” to analyse how you use the site and provide insights to improve your online experience.

We may use cookies to

  • Analyse our web traffic using an analytics package.

  • Aggregated usage data helps us improve the website structure, design, content and functions.

  • See which website you have visited before or after our website.

  • Analysing your browsing behaviours, such as time spent and links accessed in relation to our Services.

  • Identify IP address, location and device you are using.

  • To recognise when you return to our website. We may show your relevant content, or provide the functionality you used previously.

  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

  • Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and Services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Security

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. Although we take such steps to protect your information, no security program is foolproof and thus we cannot guarantee the absolute security of your personal or other information.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.